Why is shipping so expensive?

We understand your concern about the cost of shipping. We want to ensure that your package arrives safely and is fully insured.

We offer free shipping on orders over £40, but under that, the only way we could provide free shipping would be to artificially increase the prices to build in the shipping cost, or use a very cheap, and possibly unreliable untracked service. We think inflating prices to hide the shipping costs is not playing fair, and customer care is far more important to us than a quick sale.

Our tracked and insured service provides peace of mind and reduces the risk of packages going missing. While it comes with a premium cost, we believe protecting your order is worth it.

A similar tracked service would be much more expensive if you were to take the package to a post office. We make a loss on the shipping overall.

Additionally, we offer free shipping for orders over £40, which can help offset some shipping expenses. Please don't hesitate to reach out if you have any further questions or need assistance.

Nov 20, 2023

Contact Us

Call 01489 807280 (Mon-Fri 12pm-5pm) or Message Us Here